Return & Refund Policy
This Return & Refund Policy outlines the procedures followed by Barebub for products purchased from https://barebub.in/. Please read this policy carefully before placing an order.
1. Eligibility for Returns
Due to the nature of baby care and hygiene products, we do not accept returns once a product has been opened, used, or tampered with.
Returns are accepted only in cases where the product received is:
- Damaged during transit
- Defective or leaking
- Incorrect item delivered
2. Return Request Timeline
Any return or replacement request must be raised within 48 hours of receiving the product.
Requests raised after this period may not be accepted.
3. Return Process
To initiate a return, please contact our customer support team with:
- Order ID
- Clear images or videos of the damaged/incorrect product
- Brief description of the issue
Once verified, we will arrange for a replacement or refund, as applicable.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Opened or used products
- Products damaged due to misuse or mishandling
- Items purchased during clearance or sale events
5. Refund Policy
Refunds are initiated only after the return request has been approved. Refunds will be processed to the original mode of payment.
Refund timelines may vary depending on the payment provider and typically take 5–10 business days.
6. Replacement Policy
In eligible cases, we may offer a replacement instead of a refund. Replacement products are subject to stock availability.
7. Order Cancellation
Orders can be cancelled only before they are shipped. Once dispatched, cancellation requests will not be accepted.
8. Shipping Charges
Shipping charges are non-refundable unless the return is due to a mistake on our part.
9. Contact Us
For any return or refund related queries, please contact us at:
Phone: 9024125810
Email: care@barebub.in